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DKRZ's first level support is split into general support regarding DKRZ systems/services and specific support regarding data management. Furthermore we offer training courses and other resources.

Help Desk :
DKRZ's user consultancy can be reached by email, by phone 040-460094-275 and face-to-face at DKRZ.

Data Support :
Besides DKRZ's general user consultancy, any questions related to data management can directly be sent to [Email protection active, please enable JavaScript.].

Training :
DKRZ regularly offers training courses and workshops for users. The courses cover a broad range of topics related to the usage of all systems installed at DKRZ.

Seminar Rooms :
DKRZ has several rooms that can be used for meetings, seminars and conferences, as well as for telephone- and video conferences.